Shipping Policy.
HOW LONG UNTIL MY ORDER IS DISPATCHED?
We aim to process and ship all orders within 1-4 business days of purchase. This time is subject to change.
HOW LONG UNTIL MY ORDER IS DELIVERED?
Zone 1 - Australia, New Zealand | 4-6 working days
Zone 2 - North America, Western Europe, Asia and the Pacific | 8-15 working days
Zone 3 - Rest of the world | 10-15 working days
DO YOU COVER IMPORT COSTS?
We do not cover any import taxes or costs if they are incurred.
We strive to ensure all orders are processed and shipped promptly. Once your order has been handed over to the shipping carrier, it is considered to be in their custody.
Please note:
We are not liable for lost, stolen, or delayed parcels once they have been marked as shipped, in transit, or delivered. Any issues regarding lost or missing packages must be addressed directly with the shipping carrier.
We recommend selecting a shipping option that includes tracking and insurance for added security. If you believe your parcel is lost or has been misdelivered, we advise contacting the carrier directly with your tracking number.